Maybe the most common positive remarks about Samanage is its dependable shopper guidance. “We could contact them through chat, electronic mail, cellular phone… the options give us plenty of flexibility,” stated just one of numerous pleased consumers.
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A firm focused on the provision of methods that not merely disrupt present industry products, but that also provide new technologies to new worries during the location. Facebook-file
Samanage's IT Services Desk and Asset administration suite has many capabilities companies could possibly be trying to get and offers a quick free demo, but a lackluster interface suggests it is not a match for everybody.
You can certainly inquire issues with regards to your price tag estimate by way of customer service or live chat. You can learn more about Samanage price ranges in this article.
The Samanage interface suffers a little bit from trying to cram so many features and options into what is largely one World-wide-web interface. Anything is retained in sections which make barely enough perception to get functional but it absolutely was frequently difficult to obtain selected functions when I wanted them.
Samanage adheres to the knowledge Technologies Infrastructure Library (ITIL), which implies it athletics a set of options that help it supervisors adhere to ITIL very best techniques when delivering aid expert services in big IT functions. Due to the fact we reviewed irt last year, it's also adopted an up-entrance pricing plan where it used to have to have you to contact a revenue individual as a way to even get a straightforward quotation.
An organization focused on the provision of methods that don't just disrupt latest sector versions, but that also offer new systems to new issues within the region.
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The Dashboard presents quick insights on all IT-linked incidents across your company. Values are offered in graphs, metrics, and critical overall performance indicators (KPI) to help you administrators and executives get the big image with no scouring as a result of data piles.
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We talked to Doron Gordon, founder & CEO of Samanage, and requested him a handful of issues that we hope expose a little bit more details on Samanage being more info a application and its role in supporting your do the job.